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我被要求查看事件的响应和解决时间。不幸的是,我们现有的工具在这方面没有帮助。下面是数据的2票的摘录:PowerPivot滚动总计列数
Incident_Id | Status |Begin_Time |End_Time | RowTotal
------------|------------------|------------------|------------------|--------
IM3415346 | Open | 10/03/2017 11:20 | 10/03/2017 11:33 | 787
IM3415346 | Work In Progress | 10/03/2017 11:33 | 10/03/2017 11:55 | 1325
IM3415346 | Work In Progress | 10/03/2017 11:55 | 10/03/2017 13:20 | 5099
IM3415346 | Work In Progress | 10/03/2017 13:20 | 10/03/2017 13:56 | 2133
IM3415346 | Closed | 10/03/2017 13:56 | 10/03/2017 13:56 | 0
IM3415483 | Open | 10/03/2017 12:30 | 10/03/2017 12:39 | 530
IM3415483 | Work In Progress | 10/03/2017 12:39 | 10/03/2017 12:53 | 848
IM3415483 | Work In Progress | 10/03/2017 12:53 | 10/03/2017 14:10 | 4579
IM3415483 | Work In Progress | 10/03/2017 14:10 | 10/03/2017 14:30 | 1199
IM3415483 | Work In Progress | 10/03/2017 14:30 | 10/03/2017 16:55 | 8700
IM3415483 | Closed | 10/03/2017 16:55 | 10/03/2017 16:55 | 0
该工具只说一票了SLA的,这是越来越归因于团队闭票即使他们不是那些负责的延迟。
理想的情况下,我试图让旁边的RowTotal每个事件的运行总计列:
RowTotal | RunningTotal |
---------|--------------|
787 | 786 |
1325 | 2111 |
5099 | 7210 |
2133 | 9343 |
0 | 9343 |
530 | 530 |
848 | 1377 |
4579 | 5956 |
1199 | 7155 |
8700 | 15855 |
0 | 15855 |
我已经看到了如何使累计的每个事件又增加了所有的时间...
=CALCULATE(SUM(Query[TotalSeconds]),Query[Incident_Id]=EARLIER(Query[Incident_Id]),Query[TotalSeconds]>0)
但我真的很苦恼这种运行总方法。有没有人可能会遇到过这种情况?
非常感谢你,完美:) – Jonbuoy
@Jonbuoy不客气。如果我的答案解决了您的问题,请将其标记为正确答案,如[此处](https://meta.stackexchange.com/questions/5234/how-does-accepting-an-answer-work/5235#5235)所示积极关闭这个问题。 –