twilio中的悄悄话消息php

Question

<Response> 
    <Dial> 
     <Number url="other-script"> 
      4151234567 
     </Number> 
    </Dial> 
</Response> 

我尝试上面的代码，但它不适用于耳语消息。我想问一下在'other-script'页面上写什么？

Answer 1

请详细说明问题。 请参阅此页https://www.twilio.com/docs/tutorials/ivrs-extensions 下载ivr.zip。

请参考本代码 - IVR日志和报告文件

header('Content-type: text/xml'); 
echo '<?xml version="1.0" encoding="UTF-8"?>'; 

echo '<Response>'; 

$user_pushed = (int) $_REQUEST['Digits']; 

if ($user_pushed == 0) 
{ 
    echo '<Say>Taking you back to the main menu</Say>'; 
    echo '<Redirect>handle-incoming-call.xml</Redirect>'; 
} 
else if ($user_pushed == 1) 
{ 
    echo '<Say>Connecting you to agent 1. All calls are recorded.</Say>'; 
    echo '<Dial record="true">'; 
    echo '<Number url="screen-caller.xml">+1NNNNNNNNNN</Number>'; 
    echo '</Dial>'; 
} 
else if ($user_pushed == 2) 
{ 
    echo '<Say>Connecting you to agent 2. All calls are recorded.</Say>'; 
    echo '<Dial record="true">'; 
    echo '<Number url="screen-caller.xml">+1NNNNNNNNNN</Number>'; 
    echo '</Dial>'; 
} 
else { 
    echo "<Say>Sorry, that extension is unknown.</Say>"; 
    echo '<Redirect method="GET">handle-user-input.php?Digits=2</Redirect>'; 
} 

echo '</Response>'; 

Answer 2

Twilio开发者传道这里。

"other-script"在这种情况下，需要指向一个URL，它会在接到呼叫的人之前将您要播放的TwiML作为“Whisper”发送给接听电话的人。

所以，如果你只是想的人被称为连接到主叫方，你需要"/other-script"为指向读取文件之前收到语音消息：

<Response> 
    <Say>You are being connected to a caller.</Say> 
</Response> 

这只会读出消息，然后连接两个呼叫。

如果你想用“耳语”给呼叫者一个选项，拒绝呼叫，则需要"/other-script"指向一个脚本，说是这样的：

<Response> 
    <Gather action="/handle-input" numDigits="1"> 
    <Say>You are receiving a call. Dial one to accept and any other digit to decline</Say> 
    </Gather> 
    <!-- If customer doesn't input anything, prompt and try again. --> 
    <Say>Sorry, I didn't get your response.</Say> 
    <Redirect>/other-script</Redirect> 
</Response> 

在这种情况下，你将需要在"/handle-input"也提供一些TwiML。这需要根据数字输入进行操作，因此需要使用脚本。我看你标记的问题PHP，所以这里是它可能看起来像在PHP中：

<?php 
    header('Content-type: text/xml'); 
    echo '<?xml version="1.0" encoding="UTF-8"?>'; 
    echo '<Response>'; 

    $user_pushed = (int) $_REQUEST['Digits']; 

    if ($user_pushed == 1) 
    { 
    echo '<Say>Connecting you to the caller.</Say>'; 
    } 
    else { 
    echo '<Hangup />'; 
    } 

    echo '</Response>'; 
?> 

这将连接电话，如果接到电话的人在系统提示拨1或对方挂断电话拨打任何其他数字。

Twilio文档中提供了关于call whispers and recording calls的更深入的教程，您可能也会发现它们也有用。