WSO2 EMM错误：过去的设备认证

Question

当我在Android设备

上运行WSO2 EMM代理在代理输入用户名和密码，点击注册和选择是后您的设备是COPE设备，你确定要继续吗？我得到错误连接失败，服务器不可用。请联系管理员。

服务器运行Linux 2.6和Java版本1.7.0_79-b15。

这里是个例外：

[2015-05-27 16:57:59,693] ERROR {org.jaggeryjs.jaggery.core.manager.WebAppManager} - org.mozilla.javascript.EcmaError: TypeError: Cannot call method "trim" of null (/emm/modules/device.js#1140) org.jaggeryjs.scriptengine.exceptions.ScriptException: org.mozilla.javascript.EcmaError: TypeError: Cannot call method "trim" of null (/emm/modules/device.js#1140) at org.jaggeryjs.scriptengine.engine.RhinoEngine.execScript(RhinoEngine.java:571) at org.jaggeryjs.scriptengine.engine.RhinoEngine.exec(RhinoEngine.java:273) at org.jaggeryjs.jaggery.core.manager.WebAppManager.execute(WebAppManager.java:447) at org.jaggeryjs.jaggery.core.JaggeryServlet.doPost(JaggeryServlet.java:29) at javax.servlet.http.HttpServlet.service(HttpServlet.java:755) at javax.servlet.http.HttpServlet.service(HttpServlet.java:848) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339) at org.jaggeryjs.jaggery.core.JaggeryFilter.doFilter(JaggeryFilter.java:21) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:178) at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.webapp.mgt.TenantLazyLoaderValve.invoke(TenantLazyLoaderValve.java:56) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.apimgt.interceptor.valve.APIManagerInterceptorValve.invoke(APIManagerInterceptorValve.java:75) at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:141) at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:156) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:936) at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:52) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1653) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) Caused by: org.mozilla.javascript.EcmaError: TypeError: Cannot call method "trim" of null (/emm/modules/device.js#1140) at org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3687) at org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3665) at org.mozilla.javascript.ScriptRuntime.typeError(ScriptRuntime.java:3693) at org.mozilla.javascript.ScriptRuntime.typeError2(ScriptRuntime.java:3712) at org.mozilla.javascript.ScriptRuntime.undefCallError(ScriptRuntime.java:3731) at org.mozilla.javascript.ScriptRuntime.getPropFunctionAndThisHelper(ScriptRuntime.java:2258) at org.mozilla.javascript.ScriptRuntime.getPropFunctionAndThis(ScriptRuntime.java:2251) at org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:83) at org.jaggeryjs.rhino.emm.modules.c6._c_anonymous_38(/emm/modules/device.js:1140) at org.jaggeryjs.rhino.emm.modules.c6.call(/emm/modules/device.js) at org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32) at org.jaggeryjs.rhino.emm.api.c4._c_anonymous_10(/emm/api/deviceRouter.js:115) at org.jaggeryjs.rhino.emm.api.c4.call(/emm/api/deviceRouter.js) at org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32) at org.jaggeryjs.rhino.emm.modules.c5._c_anonymous_13(/emm/modules/goose.js:174) at org.jaggeryjs.rhino.emm.modules.c5.call(/emm/modules/goose.js) at org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32) at org.jaggeryjs.rhino.emm.modules.c3._c_callAPI_12(/emm/modules/absolute.js:171) at org.jaggeryjs.rhino.emm.modules.c3.call(/emm/modules/absolute.js) at org.mozilla.javascript.optimizer.OptRuntime.callName(OptRuntime.java:63) at org.jaggeryjs.rhino.emm.modules.c3._c_anonymous_15(/emm/modules/absolute.js:228) at org.jaggeryjs.rhino.emm.modules.c3.call(/emm/modules/absolute.js) at org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32) at org.jaggeryjs.rhino.emm.c0._c_script_0(/emm//index.jag:189) at org.jaggeryjs.rhino.emm.c0.call(/emm//index.jag) at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:394) at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3091) at org.jaggeryjs.rhino.emm.c0.call(/emm//index.jag) at org.jaggeryjs.rhino.emm.c0.exec(/emm//index.jag) at org.jaggeryjs.scriptengine.engine.RhinoEngine.execScript(RhinoEngine.java:567) ... 73 more

有谁知道这里如何解决这一问题？

Answer 1

请检查我的以下答案[1]，看看您是否正确注册了您的设备。

[1] - WSO2 EMM: Error past device authentication