如何创建jabber/XMPP代理/日志记录服务？

Question

我正在为一家正在使用Google Chatback（与我公司案例中的支持员工匿名聊天）作为主要聊天服务提供商的公司工作。该服务使用XMPP（以前称为Jabber）协议来发送和接收消息。

我们公司有10个支持员工账户，他们可以通过我们在我们网站上使用的chatback服务访问。员工使用Mac OSX和Windows以及不同操作系统上的不同客户端。聊天功能也可以通过Android和iOS上的本机应用程序进行访问。

我们需要一个记录聊天会话的服务，我们一直在研究专有解决方案，但这些在移动平台上不被支持，而这基本上是最终的解决方案。

我决定的解决方案是在消息链中引入另一个链接，记录所有消息。这个想法是，服务器通过这个代理发送消息，根据它是哪个聊天会话记录消息，然后以适当的方式保存这些日志。目前他们将所有日志存储在Dropbox文件夹中，这是一个容易出错的活动。

理论上，这将允许我们的支持者使用他们选择的任何操作系统/客户端，并且日志最终会在同一个地方。

在使用Smack API进行了一些测试后，我得出结论：我的XMPP客户端（Android和Windows上的Trillian）会回复最后收到消息的资源。这实际上意味着我实现的非常简单的聊天记录器会被忽略。

已使用下面的代码与另一个并行运行的客户端进行了测试。只有一个客户端收到该消息。

ConnectionConfiguration config = new ConnectionConfiguration("talk.google.com", 5222, "googlemail.com"); 
config.setSecurityMode(ConnectionConfiguration.SecurityMode.required); 
config.setSASLAuthenticationEnabled(true); 
XMPPConnection connection = new XMPPConnection(config); 
connection.connect(); 

Presence presence = new Presence(Presence.Type.unavailable); 
connection.login("android_client_username", "android_client_pass"); 
Message message = new Message("my_test_email@gmail.com"); 
message.setBody("Hello World!"); 
connection.sendPacket(message); 
connection.sendPacket(presence); 
connection.addPacketListener(new PacketListener() { 
      public void processPacket(Packet packet) { 
      if (packet instanceof Message) { 
       Message message = (Message) packet; 
       System.out.println(message.getBody()); 
      } 
      } 
     }, new MessageTypeFilter(Message.Type.chat)); 

• 是否有可能创造这样使用谷歌Talk服务的代理，即不举办我们自己的XMPP服务器？
• 是否有可能远程监听服务器上的所有数据包？
• 如果不是，那么使用XMPP等开放协议的匿名基于Web的聊天客户端还有什么其他选择？

谢谢你的时间。

Answer 1

如果您不使用Google Chatback服务，则设置您所需的环境相对比较容易。为了记录XMPP消息，聊天必须通过MUC（多用户聊天）完成。您需要以下组件：

• 书：http://professionalxmpp.com/
• HTTP服务器
• 的Jabber/XMPP服务器（例如ejabberd）
• 聊天室每个支座
• 使用Perl和Net :: Jabber的（不是Net :: XMPP，因为它不支持MUC）来创建将登录到XMPP服务器并加入相应聊天室的脚本/进程/守护进程。聊天室中的其他参与者将成为你的支持人员之一，并寻求支持。脚本的设置必须能够在接收到MUC消息（例如，存储在数据库中）时随心所欲。因为当你安装Net :: Jabber时，没有这么多的工作，有一些例子脚本需要添加/修改部分代码。
• 如果您想通过网络浏览器聊天，必须使用Strophe.js以通过正确的代理配置通过HTTP服务器与XMPP服务器建立BOSH连接。

所有这些东西都可以在书中找到，除了使用Net :: Jabber的Perl脚本。

我可能没有太多的帮助，但如果你决定这样做，我会帮助。如果Google Chatback支持MUC，那么您只需要Perl/Net :: Jabber部分。

编辑：perl的XMPP守护

#!/usr/bin/perl -w 

use strict; 
use Net::Jabber; 
use threads; 
use DBI; 

my $server = shift @ARGV; 
my $port = shift @ARGV; 
my $username = shift @ARGV; 
my $password = shift @ARGV; 
my $resource = shift @ARGV; 
my $chatroom = shift @ARGV; 

my %img = ('URGENT' => 'urgent.png', 
      'HIGH' => 'high.png', 
      'MEDIUM' => 'medium.png', 
      'LOW' => 'low.png'); 

my $dbname_status= 'db'; 
my $dbuser_status= 'user'; 
my $dbpass_status= 'pass'; 
my $dbhost_status = 'localhost'; 
my $dbport_status = 5432; 

my $dbh_status = DBI->connect("dbi:Pg:dbname=$dbname_status;host=$dbhost_status;port=$dbport_status", $dbuser_status, $dbpass_status, {AutoCommit => 0, RaiseError => 1}); 
my $sth_status = $dbh_status->prepare(qq{SELECT * FROM sosrhs_ticketstatus}); 
$sth_status->execute; 
my %status =(); 
while (my $res = $sth_status->fetchrow_hashref) 
{ 
    $status{$res->{status}} = $res->{id}; 
} 
$sth_status->finish; 
$dbh_status->disconnect; 

print "\nSERVER: ", $server, "\n"; 
print 'PORT: ', $port, "\n"; 
print 'USERNAME: ', $username, "\n"; 
print 'RESOURCE: ', $resource, "\n"; 


$SIG{HUP} = \&Stop; 
$SIG{KILL} = \&Stop; 
$SIG{TERM} = \&Stop; 
$SIG{INT} = \&Stop; 

my $Connection = new Net::Jabber::Client(); 

$Connection->SetCallBacks(message => sub {threads->create('InMessage', (@_))->join()}, 
          presence => sub {threads->create('InPresence', (@_))->join()}, 
          iq => sub {threads->create('InIQ', (@_))->join()} 
         ); 

my $status = $Connection->Connect(hostname=>$server, 
            port=>$port, 
           ); 

if (!(defined($status))) 
{ 
    print "ERROR: Jabber server is down or connection was not allowed.\n"; 
    print "  ($!)\n"; 
    exit(0); 
} 

my @result = $Connection->AuthSend(username=>$username, 
            password=>$password, 
            resource=>$resource); 

if ($result[0] ne "ok") 
{ 
    print "ERROR: Authorization failed: $result[0] - $result[1]\n"; 
    exit(0); 
} 

print "Logged in to $server:$port...\n"; 

$Connection->RosterGet(); 

print "Getting Roster to tell server to send presence info...\n"; 

$Connection->PresenceSend(); 

print "Sending presence to tell world that we are logged in...\n"; 

$Connection->MUCJoin(room => $chatroom, 
        server => 'conference.' . $server, 
        nick => $username); 

print 'Join ' . $chatroom . '@conference.sosrhs MUC room...'; 
print "\n"; 

while(defined($Connection->Process())) { } 

print "ERROR: The connection was killed...\n"; 

exit(0); 


sub Stop 
{ 
    print "Exiting...\n"; 
    $Connection->Disconnect(); 
    exit(0); 
} 


sub InMessage 
{ 
    my $sid = shift; 
    my $message = shift; 

    my $type = $message->GetType(); 
    my $fromJID = $message->GetFrom("jid"); 

    my $from = $fromJID->GetUserID(); 
    my $resource = $fromJID->GetResource(); 
    my $subject = $message->GetSubject(); 
    my $body = $message->GetBody(); 
    #print "===\n"; 
    #print "Message ($type)\n"; 
    #print " From: $from ($resource)\n"; 
    #print " Subject: $subject\n"; 
    #print " Body: $body\n"; 
    #print "===\n"; 
    #print $message->GetXML(),"\n"; 
    #print "===\n"; 

    if ($from eq 'ticket_distributor') 
    { 
     if ($body =~ /^ticketrelay /) 
     { 
      &to_group($body); 
     } 
     elsif ($body =~ /^ackrelay /) 
     { 
      &to_group_ack($body); 
     } 
     elsif ($body =~ /^ticketupdaterelay /) 
     { 
      &to_group_update($body); 
     } 
     elsif ($body =~ /^ticketwithdrawrelay /) 
     { 
      &to_group_withdraw($body); 
     } 
     elsif ($body =~ /^ticketclearrelay /) 
     { 
      &to_group_clear($body); 
     } 
     elsif ($body =~ /^ticketcloserelay /) 
     { 
      &to_group_close($body); 
     } 
     elsif ($body =~ /^ticketfwdrelay /) 
     { 
      &to_group_fwd($body); 
     } 
    } 
    else 
    { 
     if ($body =~ /^ticketnew /) 
     { 
      &to_group($body); 
      &to_ticket_distributor($body); 
     } 
     elsif ($body =~ /^ack /) 
     { 
      &to_ticket_distributor_ack($body); 
     } 
     elsif ($body =~ /^ticketupdate /) 
     { 
      &to_ticket_distributor_update($body); 
     } 
     elsif ($body =~ /^ticketwithdraw /) 
     { 
      &to_ticket_distributor_withdraw($body); 
     } 
     elsif ($body =~ /^ticketclear /) 
     { 
      &to_ticket_distributor_clear($body); 
     } 
     elsif ($body =~ /^ticketclose /) 
     { 
      &to_ticket_distributor_close($body); 
     } 
     elsif ($body =~ /^ticketfwd /) 
     { 
      &to_ticket_distributor_fwd($body); 
     } 
    } 
} 


sub InIQ 
{ 
    my $sid = shift; 
    my $iq = shift; 

    my $from = $iq->GetFrom(); 
    my $type = $iq->GetType(); 
    my $query = $iq->GetQuery(); 
    my $xmlns = $query->GetXMLNS(); 
    #print "===\n"; 
    #print "IQ\n"; 
    #print " From $from\n"; 
    #print " Type: $type\n"; 
    #print " XMLNS: $xmlns"; 
    #print "===\n"; 
    #print $iq->GetXML(),"\n"; 
    #print "===\n"; 
} 

sub InPresence 
{ 
    my $sid = shift; 
    my $presence = shift; 

    my $from = $presence->GetFrom(); 
    my $type = $presence->GetType(); 
    my $status = $presence->GetStatus(); 
    #print "===\n"; 
    #print "Presence\n"; 
    #print " From $from\n"; 
    #print " Type: $type\n"; 
    #print " Status: $status\n"; 
    #print "===\n"; 
    #print $presence->GetXML(),"\n"; 
    #print "===\n"; 

    if ($type eq 'subscribe') 
    { 
     my @usrreq = split('@', $from); 
     my $usrreq = $usrreq[0] . '@' . $server; 
     $Connection->Subscription(type => 'subscribed', 
            to => $usrreq 
            ); 
    } 
} 

# Functions for actions taken upon ticket 
sub to_ticket_distributor 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?}); 
    $sth->execute($msg[1]); 
    my $group_assigned_groupnamechat = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $group_assigned_groupnamechat = $res->{group_assigned_groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => $msg[1] . ' ' . $group_assigned_groupnamechat); 
} 

sub to_ticket_distributor_ack 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1] $msg[2]\n"; 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'WORK IN PROGRESS'}, user_accepted = '$msg[2]', tmstmp_accepted = now() WHERE ticket_id = $msg[1]}); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?}); 
    $sth->execute($msg[1]); 
    my $user_creator_groups_id = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groups_id = $res->{user_creator_groups_id}; 
    } 
    $sth->finish; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?}); 
    $sth->execute($user_creator_groups_id); 
    my $user_creator_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ackrelay ' . $msg[1] . ' ' . $user_creator_groupchatname); 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ackfinish ' . $msg[1]); 
} 

sub to_ticket_distributor_update 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1] $msg[2]\n"; 
    my $ticket_action = shift @msg; 
    my $ticket_id = shift @msg; 
    my $user_id_update = shift @msg; 
    my $ticket_comment = join(' ', @msg); 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->prepare(qq{INSERT INTO sosrhs_tickets_comments (ticket_id, users_id, comment) VALUES (?, ?, ?)}); 
    $sth->execute($ticket_id, $user_id_update, $ticket_comment); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?}); 
    $sth->execute($ticket_id); 
    my $user_creator_groups_id = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groups_id = $res->{user_creator_groups_id}; 
    } 
    $sth->finish; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?}); 
    $sth->execute($user_creator_groups_id); 
    my $user_creator_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ticketupdaterelay ' . $ticket_id . ' ' . $user_creator_groupchatname); 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketupdatefinish ' . $ticket_id); 
} 

sub to_ticket_distributor_withdraw 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 
    my $ticket_action = shift @msg; 
    my $ticket_id = shift @msg; 
    my $user_id_withdraw = shift @msg; 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'WITHDRAWN'}, user_withdrawn = $user_id_withdraw, tmstmp_withdrawn = now() WHERE ticket_id = $ticket_id}); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?}); 
    $sth->execute($ticket_id); 
    my $user_creator_groups_id = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groups_id = $res->{user_creator_groups_id}; 
    } 
    $sth->finish; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?}); 
    $sth->execute($user_creator_groups_id); 
    my $user_creator_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ticketwithdrawrelay ' . $ticket_id . ' ' . $user_creator_groupchatname); 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketwithdrawfinish ' . $ticket_id); 
} 

sub to_ticket_distributor_clear 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 
    my $ticket_action = shift @msg; 
    my $ticket_id = shift @msg; 
    my $user_id_clear = shift @msg; 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'CLEARED'}, user_cleared = $user_id_clear, tmstmp_cleared = now() WHERE ticket_id = $ticket_id}); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?}); 
    $sth->execute($ticket_id); 
    my $user_creator_groups_id = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groups_id = $res->{user_creator_groups_id}; 
    } 
    $sth->finish; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?}); 
    $sth->execute($user_creator_groups_id); 
    my $user_creator_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ticketclearrelay ' . $ticket_id . ' ' . $user_creator_groupchatname); 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketclearfinish ' . $ticket_id); 
} 

sub to_ticket_distributor_close 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 
    my $ticket_action = shift @msg; 
    my $ticket_id = shift @msg; 
    my $user_id_close = shift @msg; 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'CLOSED'}, user_closed = $user_id_close, tmstmp_closed = now() WHERE ticket_id = $ticket_id}); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_users_v WHERE groups_id = (SELECT group_assigned_id FROM sosrhs_tickets_v WHERE ticket_id = ?)}); 
    $sth->execute($ticket_id); 
    my $user_accepted_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_accepted_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ticketcloserelay ' . $ticket_id . ' ' . $user_accepted_groupchatname); 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketclosefinish ' . $ticket_id); 
} 

sub to_ticket_distributor_fwd 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1] $msg[2]\n"; 
    my $ticket_action = shift @msg; 
    my $ticket_id = shift @msg; 
    my $user_id_fwd = shift @msg; 
    my $group_id_fwd_to = shift @msg; 
    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'ASSIGNED'}, user_accepted = NULL, tmstmp_accepted = NULL, group_assigned = $group_id_fwd_to WHERE ticket_id = $ticket_id}); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{INSERT INTO sosrhs_tickets_comments (ticket_id, users_id, groups_id_fwd_to) VALUES (?, ?, ?)}); 
    $sth->execute($ticket_id, $user_id_fwd, $group_id_fwd_to); 
    $dbh->commit; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = (SELECT group_assigned_id FROM sosrhs_tickets_v WHERE ticket_id = ?)}); 
    $sth->execute($ticket_id); 
    my $user_fwd_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_fwd_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = (SELECT user_creator_groups_id FROM sosrhs_tickets_v WHERE ticket_id = ?)}); 
    $sth->execute($ticket_id); 
    my $user_creator_groupchatname = ''; 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $user_creator_groupchatname = $res->{groupnamechat}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ticketfwdrelay ' . $ticket_id . ' ' . $user_fwd_groupchatname); 

    $Connection->MessageSend(to => 'ticket_distributor@' . $server, 
          type => 'chat', 
          body => 'ticketfwdrelay ' . $ticket_id . ' ' . $user_creator_groupchatname); 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketfwdfinish ' . $ticket_id); 
} 

# Functions for relayed actions from ticket_distributor 
sub to_group 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => &build_new_ticket_message($msg[1])); 
} 

sub to_group_ack 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ackrelay ' . $msg[1]); 
} 

sub to_group_update 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketupdaterelay ' . $msg[1]); 
} 

sub to_group_withdraw 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketwithdrawrelay ' . $msg[1]); 
} 

sub to_group_clear 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketclearrelay ' . $msg[1]); 
} 

sub to_group_close 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketcloserelay ' . $msg[1]); 
} 

sub to_group_fwd 
{ 
    my $msg = shift; 
    my @msg = split(' ', $msg); 
    print "\n$username : $msg[0] $msg[1]\n"; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => 'ticketfwdrelay ' . $msg[1]); 

    sleep 2; 

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server, 
          type => 'groupchat', 
          body => &build_new_ticket_message($msg[1])); 
} 

sub build_new_ticket_message 
{ 
    my $ticket_id = shift; 

    my $dbname= 'db'; 
    my $dbuser= 'user'; 
    my $dbpass= 'pass'; 
    my $dbhost = 'localhost'; 
    my $dbport = 5432; 

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1}); 
    my $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?}); 
    $sth->execute($ticket_id); 
    my %ticket =(); 
    while (my $res = $sth->fetchrow_hashref) 
    { 
     $ticket{ticket_id} = $res->{ticket_id}; 
     $ticket{ticketcategory_category} = $res->{ticketcategory_category}; 
     $ticket{ticketstatus_status} = $res->{ticketstatus_status}; 
     $ticket{ticketpriority_severityname} = $res->{ticketpriority_severityname}; 
     $ticket{tmstmp_assigned} = $res->{tmstmp_assigned}; 
     $ticket{user_creator_firstname} = $res->{user_creator_firstname}; 
     $ticket{user_creator_secondname} = $res->{user_creator_secondname}; 
     $ticket{group_assigned_groupname} = $res->{group_assigned_groupname}; 
     $ticket{ticket_text} = $res->{ticket_text}; 
     $ticket{ticket_file} = $res->{ticket_file}; 
     $ticket{subject} = $res->{subject}; 
     $ticket{user_creator_groups_id} = $res->{user_creator_groups_id}; 
    } 
    $sth->finish; 

    $dbh->disconnect; 

    my $html_msg = q!<p id="p! . $ticket{ticket_id} . q!"> 
         <img src="/sosrhs/images/! . $img{$ticket{ticketpriority_severityname}} . q!"/>&nbsp;<text id="t! . $ticket{ticket_id} . q!" class="textmainleft">! . substr($ticket{tmstmp_assigned}, 0, 16) . '&nbsp;|&nbsp;' . $ticket{ticketstatus_status} . '&nbsp;|&nbsp;' . $ticket{ticketcategory_category} . '&nbsp;|&nbsp;' . $ticket{subject} . '<br>From:&nbsp;' . $ticket{user_creator_firstname} . '&nbsp;' . $ticket{user_creator_secondname} . '&nbsp;|&nbsp;To:&nbsp;' . $ticket{group_assigned_groupname} . q!</text>&nbsp;|&nbsp;<a href="#" onClick="$('#explanation').fadeOut('fast'); $('div.divmainleft > p').css('background-color', 'white'); $('#p! . $ticket{ticket_id} . q!').css('background-color', '#E0E0F8'); $('#tdexplanation').load('/cgi-bin/sosrhs/ticket_details.pl?ticket_id=! . $ticket{ticket_id} . q!&my_groupchatname=! . $chatroom . q!');">Details</a> 
        </p>!; 

        #<hr id="h! . $ticket{ticket_id} . q!" style="height: 1px; border-width: 0; color: gray; background-color: gray;"/>!; 

    return $html_msg; 
} 

Answer 2

为什么不使用基于HTTP的XMPP，然后使用HTTP代理记录消息（将所有XMPP客户端设置为与HTTP代理而不是直接对话）？

Answer 3

我也不太清楚这是否会影响到你和你的服务，但只是在过去的信息，我已经经历了407代理验证。响应代码，同时尝试制作跨域text/xml ajax请求。大多数情况下，如果你在防火墙/ http-proxy（squid）类环境中。解决这个问题的方法大多是在代理之后使用jsonp的后备模式。

测试验证： 1）设置本地鱿鱼 2）使用strophejs基本示例 3）设置跨域AJAX即BOSH_SERVICE_URL域不是相同请求者域 4）配置浏览器使用本地鱿鱼 5），你将找到所有POST API调用IE/HTTP绑定文本/ XML调用将失败，407的代理身份验证响应代码 6）从浏览器 7代理使用）再试一次，一切正常启用CORS

Answer 4

你可以尝试gozerbot如果你设法配置它